Separate plant health from trade records
A health observation, traceability record and import document answer different questions. Switzerland’s Federal Plant Protection Service handles plant health matters. FOAG guidance explains when a passport or certificate may be relevant to regulated movements.
Prepare the details for an enquiry
Collect the commodity description, origin country, destination, trade channel and batch identifier. For international shipments, state the actual route. Requirements for an earlier shipment cannot settle a different case.
Example: spotting despite paperwork
Record the date and plants affected. Paperwork still helps to trace the batch. Assess the visible signs separately because appearance alone cannot establish a diagnosis.